Remote Printing issue on Windows 10 computers


Issue: When trying to print from hosted applications via RemoteApp or Remote desktop on a Windows 10 computer the print job will inconstantly fail.


Resolution: The issue seems to only affect Windows 10 computers. Customers who have experienced this issue have resolved it in one of the following ways.

  • Install latest window 10 certified printer driver from the printer manufacturer
  • Used PCL5 driver instead of PCL6 or vice versa
  • Purchased and Installed Terminalworks TS Print as a replacement for Microsoft Easy Print Redirection. This has been the only 100% successful solution. Click here for more info. You can purchase on your own and provide licensing if to Digitek, or Digitek can send you a 1 time invoice for the cost of the software.