The following directions will connect your workstations to your Digitek hosted application server.
These directions assume the following:
- Your computer is Running Mac OSX 10.7 or newer (For Windows directions please click here)
- You know your Digitek issued login
- You know your Digitek issued server address
- You have the Official Microsoft Remote Desktop application installed from the App Store (Link to free app)
If any of those assumptions are unknown, Submit a Trouble ticket before continuing.
Connecting to RemoteApp server from Mac OSX Client
Step 1: If you do not already have Microsoft Remote Desktop installed please install it from the App Store. Link provided above.
Please note that Microsoft Remote Desktop is a different application then the olderMicrosoft Remote Desktop Connection Client for Mac.
Step 2: Run Microsoft Remote Desktop, locate this iconin your application folder and execute it.
Step 3: Click on the remote resources icon
Step 4: Enter your Digitek issued address, username, and password, then click refresh
Step 5: Close the Remote Resources window and you should see the Sage applications in the Remote Resources list. Double Click to execute.
**Please note: MAC users may experience what can only be described as black text boxes that pop up intermittently. User can set desktop background to refresh every 5 min (or so) to get rid of these boxes if they are bothersome. This is a known MAC/ Remote App issue with no effect on performance.